Returns & Refunds

We understand that purchasing artwork—particularly online—is a considered decision. If a work is not right for your collection, Fine Art Bay accepts eligible return requests initiated within 10 days of receiving the artwork, consistent with our current return policy.

Return Eligibility

To qualify for a return, the artwork must be returned in its original condition and free from damage. Returned works are inspected upon arrival before a refund is approved. Please retain the original packaging until you are certain that you wish to keep the artwork, as proper packaging is important for its safe return.

Requesting a Return

Before returning an artwork, please contact Fine Art Bay so our team can provide return instructions.

Please include your name, order information, the artwork being returned, and the reason for the return.

Do not ship artwork back without first contacting us.

Refunds Once the returned artwork has been received and inspected, eligible refunds will be issued to the original method of payment. Processing times after approval may vary depending on the payment provider or financial institution.

Artwork Damaged in Transit

If an artwork arrives damaged, please contact us promptly and provide photographs of the artwork, packaging, and shipping container. Please retain all original packaging while the matter is being reviewed.

For assistance with a return or delivery concern:

Fine Art Bay Inc. info@fineartbayinc.com 202-929-9966